Privacy Policy

Overview

Bliss processes profile and interaction information needed to provide readings, saved experiences, optional live guidance, purchases, and support.

This policy applies to the Bliss mobile application and its related support services.

Sources and permissions

Most information is provided directly by you or created as you use the app. Device, diagnostic, and transaction information may come from your device, Apple, Google, or the service providers used to operate the app.

Permission-controlled information is accessed only after you grant the relevant device permission. You can revoke a permission in system settings, although the related feature may stop working.

Information we process

• Profile details you provide, which may include name, birth date, birth time, birthplace, and preferences.
• Partner details you enter with permission, plus saved readings, quiz responses, journal-style reflections, and favorites.
• Account, chat, purchase, device, diagnostics, and support information when those features are used.

How we use information

• Create requested readings and personalize reflective content.
• Provide optional advisor conversations, memberships, saved history, and support.
• Protect the service, prevent abuse, and improve reliability.

Sharing and service providers

• Advisors and communications providers when you choose a live conversation.
• Cloud, analytics, authentication, payment-entitlement, and infrastructure providers working on our behalf.
• Authorities or advisers where required by law or needed to protect rights and safety.

We do not sell personal information. We do not permit service providers to use information for their own unrelated purposes.

International processing

Gamina and its service providers may process information in countries other than the country where you live. Where applicable law requires it, we use contractual and organizational safeguards intended to protect information during those transfers.

Storage and retention

Local reading history remains on the device until removed or the app is deleted. Account, transaction, live-chat, and support records are retained only as needed for the service, security, disputes, and legal requirements.

Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No storage or transmission method can be guaranteed completely secure.

Your choices and rights

• Remove saved people and local reading history using available app controls.
• Choose whether to provide optional birth details or start a live advisor conversation.
• Request account access, correction, or deletion through support.

Depending on where you live, applicable law may also give you rights to request access, correction, deletion, restriction, objection, or portability, and to complain to a data-protection authority. These rights can be subject to legal exceptions.

Instructions for account or data removal are available on the Delete Account or Data page.

Children

Bliss is not directed to children under 13. Users must meet the minimum age required by their local law and app store.

Third-party services and links

The app may link to or interoperate with services controlled by other companies. Their privacy practices apply to information they collect independently, so review their notices and controls before using those services.

Changes to this policy

We may update this policy as the app, providers, or legal requirements change. We will post the revised policy here, update the effective date, and provide additional notice when required.

Contact

Questions or privacy requests can be sent to support@gamina.app.

Gamina Teknoloji ve Yazılım Hizmetleri A.Ş., Istanbul, Türkiye.